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Pre-orders are orders for items that are not in stock currently but that are expected to be available for purchase at a later date. The estimated arrival date for the item will be displayed on the product page. If you submit a pre-order, the item will be reserved for you and mailed out to you as soon as the shipment reaches our warehouse. You will not be billed for the item until it ships. We will send you an email when the item arrives as well as when the item ships out.

We do our best to ensure the timely delivery of all orders.

Orders placed after noon PST will ship next business day. Orders placed after 12PM PST on Friday will ship out Monday. If you're missing items or a shipment, contact us within 30 days of ship date.